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The Gardens awarded 2015 TripAdvisor Certificates of Excellence


May 18, 2015


Recognised as a Top Performing attraction as Reviewed by Travellers on theWorld’s Largest Travel Site

VICTORIA, BC – MAY 18, 2015 The Butchart Gardens is pleased announce that it has received two TripAdvisor® Certificate of Excellence awards, one for The Gardens and the other for The Dining Room Restaurant, its third in as many years. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great l reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience. 

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site.  To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at The Gardens – we are truly greatful for all the feedback we have received from our visitors,” said Dale Ryan, Director of Marketing.  “The visitor experience in The Gardens and at our restaurants is of paramount importance to us.”

"TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”


About The Butchart Gardens:
The Butchart Gardens is a group of floral display gardens and National Historic Site of Canada located in Brentwood Bay, BC and created by Jennie Butchart. Started in 1904, it receives close to a million visitors per year.

About TripAdvisor
TripAdvisor® is the world's largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor offers trusted advice from travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide.

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, December 2014

**Source: Google Analytics, average monthly unique users, Q1 2015

Daphne Gardner
Public Relations
The Butchart Gardens