Notice

Effective October 1, 2020 all visitors will be required to wear non-medical masks or face coverings when visiting, some exceptions apply.

Groups & Tour Operators

Temporarily not accepting group bookings or visits

Tour Operators: Do not show up at the Admission Gate, you must contact us in advance.

Groups: Anyone interested in future bookings, please contact us.

Phone: 250-652-4422
Email: groupres@butchartgardens.com

The Butchart Gardens is open to the public, welcoming you to take solace from this beautiful garden. We are following all the rules of the Provincial Health Officer and the British Columbia Centre for Disease Control (BCCDC). We need you to follow our rules to keep you and your families and our staff and their families safe. This will allow us to remain open to offer comfort to all those who wish to visit in these difficult times.

Rules:

Effective October 1, 2020 all visitors will be required to wear non-medical masks or face coverings when visiting, except when:
• Inside their vehicle
• Seated and consuming food or beverage (we ask that visitors use discretion when consuming take-away food or beverages, maintain social distance as appropriate, and don their mask when finished)
• Under 2 years of age
• A medical condition or disability inhibits the ability to wear a face covering
• A person is unable to place or remove his/her mask without assistance
Please follow the instructions of our staff.
Maximum group size is 6 persons.
Large family groups will be required to split up and walk separately.
Please be patient as we are closely monitoring how many visitors are allowed into the garden at one time. Maintain physical distancing, and do not allow you or your group to get within 2m/6ft of another person or group.
Children and pets MUST remain directly at your side, or we will be forced to ask you to leave.
Please keep to the right on all pathways. Follow the directional arrows and abide by the Do Not Enter signs.

Failure to comply with these rules will result in your removal from the premises.

Please note that you are visiting The Butchart Gardens at your own risk.

Visitors will be asked the following questions before being admitted to The Gardens:

Have you experienced cold or flu-like symptoms within the last 14 days?
Have you been in close contact with anyone else who has had these symptoms in the last 14 days?
Have you travelled outside of Canada in the last 14 days?
If you have travelled outside of Canada, have you quarantined in Canada for 14 days?

GARDENS AND FACILITIES

DRINKING FOUNTAINS AND SEATING
Water and limited seating are available at the Carousel Building for seniors and others who may have health issues.
We ask that where possible you bring your own water.

WASHROOMS
Available at the turnstile entrance, Waterwheel Square and near the Carousel Building.

ROSE CAROUSEL
Closed until further notice.

FOOD SERVICES
The Dining Room Restaurant is open for Afternoon Tea, with limited seating, from 11:30am to 3:00pm, following all guidelines for physical distancing. Reservations are highly recommended, or please call 250-652-8222.
The Coffee Shop is open with limited dine-in and outdoor seating, following all guidelines for physical distancing, take-away service is also available.
Annabelle’s Café is open for soft-serve ice cream, sandwiches, hot dogs, cold beverages, coffee, tea, cappuccino beverages, hot chocolate, and complimentary take-away water.
Gelateria is open in the Italian Garden.
Blue Poppy Restaurant remains temporarily closed.

SEED & GIFT STORE
Face coverings are mandatory inside the Seed & Gift Store.
Open daily 10:00am to 5:00pm, following protocols to allow for physical distancing, capacity monitoring and sanitary precautions. Online shopping and phone-in orders are available, 250-652-4422, with complimentary pick-up at the Admission Gate.

UMBRELLAS
Due to COVID-19 we are unable to supply umbrellas.

PLEASE DO NOT BRING LAWN CHAIRS or FOOD TO THE GARDENS
A limited number of benches are available.
We are not permitting picnics or seated gatherings. Small snacks and drinks for medical purposes are permitted.

PHOTOGRAPHY
Due to COVID-19 and physical distancing, we are currently not permitting the use of tripods for photography throughout The Gardens.

INFORMATION CENTRE
Open for 12 Month Pass sales and renewals only. Plant I.D. is temporarily unavailable.

NO CASH TRANSACTIONS
Debit and credit cards accepted.

12 MONTH PASSES
We will be extending all valid 12 Month Passes by the total number of days we were closed (36) due to COVID-19.

This is our most up-to-date information, please continue to check back for updates.

Learn more about the steps we are taking to protect Visitors and Staff by clicking here.

Travel to Canada: See details here.

Tour Operators: You must contact us in advance. Learn more.

Groups & Tour Operators

COVID-19 Update