Industry Partners

Requesting a visit to The Gardens

To thank you for being proud front-line industry partners, we’re happy to offer you resources—and a few rewards—to help you do your job.

Complimentary & Discounted Admission

We welcome accredited front-line industry partners to The Gardens. Twenty-four hours in advance, please email to groupres@butchartgardens.com, on company letterhead, your name, position, date and time of your visit, and we will email your confirmation. Bring your IATA card or equivalent to present upon arrival. Not valid on Firework Saturdays, Special Event Days or between December 8 to January 6.

December 8 – January 6, industry partners will receive a 10% discount on their admission, payable at the Admission Gate. Upon arrival, present company identification to receive the discount. Additional visitors with you are at regular rates.

Image Bank

We know you need access to high-quality, professional photography at a moment’s notice. With our Image Bank, you have thousands of photos and video in multiple resolutions at your fingertips.

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The Butchart Gardens is open to the public, welcoming you to take solace from this beautiful garden. We are following all the rules of the Provincial Health Officer and the British Columbia Centre for Disease Control (BCCDC). We need you to follow our rules to guarantee you and your families and our staff and their families stay safe. This will allow us to remain open to offer comfort to all those who wish to visit in these difficult times.

Rules:

All visitors are required to wear a mask or face covering when visiting, except when:
• Under 12 years of age, however, mask use is encouraged for children aged 5 to 11 years
• Inside their vehicle
• Seated and consuming food or beverage (we ask that visitors use discretion when consuming take-away food or beverages, maintain physical distance as appropriate, and don their mask when finished)
• A medical condition or disability inhibits the ability to wear a face covering
• A person is unable to place or remove their mask without assistance
Please follow the instructions of our staff.
Large groups are required to split up, with a maximum of 6 persons walking together.
Please be patient as we are closely monitoring how many visitors are allowed into the garden at one time. Maintain physical distancing, and do not allow you or your group to get within 2m/6ft of another person or group.
Children must remain directly at your side and under control at all times, or we may ask you to leave.
Pets are welcome to visit provided they are kept directly at your side and under control at all times. You are expected to clean up after your pet.
Please keep to the right on all pathways. Follow the directional arrows and abide by the Do Not Enter signs.

Failure to comply with these rules will result in your removal from the premises.

Please note that you are visiting The Butchart Gardens at your own risk.

Visitors will be asked the following questions before being admitted to The Gardens:

Have you experienced cold or flu-like symptoms within the last 14 days?
Have you been in close contact with anyone else who has had these symptoms in the last 14 days?
Have you travelled outside of Canada in the last 14 days?
If you have travelled outside of Canada, have you quarantined in Canada for 14 days?
Are you in possession of a face covering that covers your mouth and nose, and do you agree to wear this covering when outside your vehicle while visiting The Butchart Gardens?

GARDENS AND FACILITIES

FOOD SERVICES
The Dining Room Restaurant is currently open daily for Afternoon Tea from 11:30am to 3:00pm. Reservations are recommended, reserve online, or call 250-652-8222.
The Coffee Shop is open with limited seating, following all guidelines for physical distancing, take-away service is also available.
Blue Poppy Restaurant remains temporarily closed.

SEED & GIFT STORE
Closed January 29-February 15.
Face coverings are mandatory inside the Seed & Gift Store; no food or beverages permitted inside.
Open daily 10:00am to 3:00pm, following protocols to allow for physical distancing, capacity monitoring and sanitary precautions. Online shopping and phone-in orders are available, 250-652-4422, with complimentary pick-up at the Admission Gate.

SPRING PRELUDE
Open January 15 – 31, re-opens February 16, and we are pleased to extend viewing until March 31 to account for our February closure. Currently open for viewing 9am – 4:30pm, with COVID-19 safety protocols in place.

HISTORICAL DISPLAY
Due to COVID-19, we are unable to open the 2021 Historical Display.

DRINKING FOUNTAINS
Limited drinking fountains are available, we ask that where possible you bring your own water.

WASHROOMS
Available at the turnstile entrance, Waterwheel Square and near the Carousel Building.

ROSE CAROUSEL
Closed.

UMBRELLAS
Due to COVID-19 we are unable to supply umbrellas.

PLEASE DO NOT BRING LAWN CHAIRS or FOOD TO THE GARDENS
We are not permitting picnics or seated gatherings. Small snacks and drinks for medical purposes are permitted.

PHOTOGRAPHY
Due to COVID-19 and physical distancing, we are currently not permitting the use of tripods for photography throughout The Gardens.

INFORMATION CENTRE
Open for 12 Month Pass sales and renewals. Plant I.D. is temporarily unavailable.

NO CASH TRANSACTIONS
Debit and credit cards accepted.

12 MONTH PASSES
We are extending all 12 Month Passes that are valid between February 1-15, 2021 by the total number of days we will be closed (15).

Learn more about the steps we are taking to protect Visitors and Staff by clicking here.

Travel to Canada: See details here.

Tour Operators: You must contact us in advance. Learn more.

-This is our most up-to-date information, please continue to check back for updates.-