We value you and can assist you in a number of ways.
Keep up-to-date with our latest news with our Local Industry Newsletter.
If you create retail packages including a visit to The Gardens you may be eligible for our voucher system. Your packages may also be eligible for listing in our web site in the Partner Offers section. If you have long stay (snowbird) visitors, please consider us for your presentation programs.
For frontline staff at Information Centres, attractions, and accommodations providers we offer FAM tours. Please contact us with the date you'd like to visit, time of arrival and number of participants (including job positions).
Industry Partner complimentary admission1 requires a minimum 24 hours notice2 prior to your visit. Example, contact us before 10am if you plan to visit at 10am the following day. Please fax or email (firstname.lastname@example.org) your request and include your name, position, and the date and time of arrival. When faxing requests, please use your company letterhead. Once reviewed, your request will be confirmed by phone or email. When you arrive at The Gardens, you must show your proper identification.
1 This offer is for front line industry partners and is not valid for Firework Saturdays, special event days, and from December 16 to January 6 during the Christmas season.
2 With fewer than 24 hours notice we offer a 10% discount on admission with the same exception dates as noted above.
To keep up-to-date with our latest news, please sign up for our Local Industry Newsletter. We have 5 newsletters a year; each one precedes each of our 5 seasons, plus occasional important updates. Among other things, we'll let you know what travel and trade shows we plan to attend.
We help you to create exceptional visitor experiences.
Phone: 250-652-4422 (ext. 320)
Keep up-to-date with our latest news with our Travel Trade Newsletter.
By booking your group it allows us to give you quicker entry. Discounted admission is available for groups of 25 or more adults arriving by bus and paying one lump sum. The bus driver and one tour escort are complimentary for these groups. Escorts are required to show identification bearing your company name.
You should allow at least 1.5 hours for your clients to walk about The Gardens. Guided or escorted tours within The Garden are not permitted.
Payment: You may pay by cash, debit or Visa, Mastercard, Discover, JCB, Diners. Payment by company cheques must be approved in advance.
A Visitor Services staff member will greet your motor coach at our admission gate. Payment will be accepted from the driver or tour escort and tickets distributed to each passenger. Drivers/escorts are requested to stay with the group until all group members have passed through the entrance turnstiles.
Although we have a large free bus parking lot, it can become quite busy with the majority of motor coach activity between 11 am and 3 pm. We recommend alternate arrival times.
We have two restaurants and a coffee shop onsite to assist with group food requests. From fine dining to light snack options, we can tailor something just right for your tour and schedule. For sit down meals, we suggest planning at least an hour. For an overview of the dining experiences please see our Group Food Services section under Functions.
We welcome opportunities to work with you and your company to promote The Gardens to your staff or sales agents. Let us know the date you'd like, time of arrival, number of participants (including job titles). Please book your tour well in advance.
We offer complimentary admission to accredited agents only. (additional guests pay regular rates) Prior to 3pm and at least 24 hours before your visit please fax us on company letterhead or email us from a company email with your name, position, the date and the time of your arrival. Once reviewed, your request will be confirmed by phone or email. When you arrive at The Gardens, you must show your IATA card or equivalent. This offer is not valid for Firework Saturdays, special event days and from December 16 to January 6 during the Christmas season.
To keep up-to-date with our latest news, please sign up for our Travel Trade Newsletter. We have 5 newsletters a year; each one precedes each of our 5 seasons, plus occasional important updates. Among other things, we'll let you know what travel and trade shows we plan to attend.
Here are a few materials to help you plan and link to our site. We are also pleased to offer you special pricing on a number of items which you may wish to sell or provide to your clients.
A 16-panel full colour brochure is available. The brochure contains a 2-panel map of our location and panels on our five seasons, plus our Wedding season, the Rose Carousel, our Summer Entertainment, Fireworks, Boat Tours, Seed & Gift Store, Food & Beverage and information on how to find us. Designed to remain fresh for several years, the brochure refers readers to our various web pages for detailed information. Quantities may be ordered by contacting Group Services.
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