Accessing The Gardens
Yes! Our walking paths are gradual and easy to tackle, making it easy to explore with little ones.
All of the washrooms on the grounds are outfitted with baby changing stations for your convenience.
Complimentary strollers are available on a first-come, first-served basis from the Visitor Centre ($10 refundable deposit).
All public areas have wheelchair accessibility, except a lookout in the Sunken Garden known as “The Mound,” and the path to the wharf. Only motorized and standard wheelchairs are permitted.
- Complimentary wheelchair rental is available with a $10 deposit
- To rent a motorized scooter, please contact Motion Specialties directly at 250-656-6228 to arrange delivery to The Gardens for your visit.
No costumes, historical or period dress are permitted at The Gardens.
For the safety and enjoyment of all visitors, selfie sticks are not permitted.
If possible, we ask you use your tripod as a monopod, and do not block the paths.
Services & Amenities
Yes, our Visitor Centre can hold luggage and other small items free of charge while you visit The Gardens.
Please turn in and report any lost items to the Visitor Centre. You can also collect items at the Visitor Centre.
Our Visitor Centre sells postage stamps and houses a mailbox for you to mail postcards to friends and family.
Yes. All Butchart Gardens’ seed is certified to enter the USA. Just ask one of our staff for the regulation sticker.
Pay phones are available in the bus parking lot. If you need help finding a pay phone, please ask a staff member for assistance.
For first aid assistance, you can go to the Visitor Centre. In the case of an emergency, please contact any staff member.
Planning Your Visit
No. Tickets are available upon arrival.
Pre-purchased daily admission tickets are sold at our high season rate and are not date-specific. Should you purchase these tickets and visit at a time when admission is at a lesser rate, you will be refunded the difference at the admission gate.
You can view our interactive map online, or you can find printed maps at our Visitor Centre, available in 22 languages.
All parking is free. We accommodate cars, bicycles and RVs. Parking for people with disabilities is also available.
Our dock is designed for dinghy docking. All dinghies must depart the dock before The Gardens close. Please refer to our mooring diagram before your arrival. For local marina information and UTM coordinators, refer to our wharf information PDF.
Pets are welcome at The Gardens, permitted they are on a short leash. Our Visitor Centre sells leashes ($7.99) and offers complimentary doggie bags, and you’ll find five water fountains designed for your pet throughout The Gardens. Only guide dogs can be accommodated on boat tours or inside our restaurants. We recommend keeping pets at home or in your vehicle during the Saturday Fireworks shows.
Our designated picnicking areas are adjacent to the main parking lot and on the concert lawn.
If it rains—or will rain imminently!—our staff distribute hundreds of umbrellas throughout the grounds and parking lots so you can borrow one and stay dry.